It is hard to believe that this young man is so knowledgeable and gives of his time freely. He is patient with seniors on matter how many times he has to go over the same things. This is a rare quality. He is tireless. If we could bottle his energy we would all be over achievers. He doesn’t mind giving you several examples to help you understand he has mastered John C. Maxwells 21 Irrefutably Laws of Leadership. Steve Coates backs up the information with facts not only does he tell you he also proves it showing where he got the information and encourages you to research it for your self.