Review by Lisa M on Bravenly Global

My very first order with this company was December 17, 2022 I did not receive the order until January 4th, 2023. The long delay was blamed on Christmas, the weather and the shipping partners.
I placed an order on February 11 2023- SPECIFICALLY TO HAVE THESE PRODUCTS BEFORE A TRIP. It took Bravenly 11 days to process the order.
Ethan at support actually have the audacity to say (in an email) – we were too busy with a conference/ party to fulfill the couple of hundred dollar order.
What kind of company is run this way?
This day and age there is no excuse for such poor customer service/ shipping service.
Thank you very much for the giant delay- these products will not reach me in time for my trip.
I will be contemplating staying with the company and what I say to the people I’ve suggested these products to. I’m very disappointed.

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