Review by Nic Scrog on HB Naturals

  • August 17, 2020
  • By

The Products are very good this review is not based on the quality of the products, I have given this rating based on the customer service, communication and consultant support offered to there international consultants. For the majority of this year we have been experiencing operational issues. Many emails have been sent to try and find a solution. The majority of these emails have remained unanswered. Another issue is that orders do not have appropriate tracking information. Also some orders are not being packed and shipped in appropriate time frame, if the company communicated what the delay is IE. Backorder, staffing due to Covid etc then there would be no issues. It's the lack of communication that is the problem. Customers and consultants are left in the dark and business is suffering.

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