QNET, a leading global e-commerce based direct selling business, today terminated 409 distributors from 22 countries for violations to its code of conduct and business rules.
QNET, a Hong Kong headquartered company with offices globally, including Kuala Lumpur, Singapore and Dubai, has heightened its efforts in the last year to ensure that the company is professionally represented globally. In 2019 the company launched a series of on-ground training programmes and advocacy campaigns across multiple countries that reached over 65,000 people globally, to ensure that the QNET business is represented properly and professionally.
This mass termination of its distributors comes in the wake of the company’s aggressive stand against misrepresentation of its business and mis-selling of its products and services.
QNET’s Chief Executive Officer, Malou Caluza said,
”QNET has a zero-tolerance policy towards anyone found to be using the QNET name to promote any form of misleading, or unprofessional act.
This type of unacceptable behaviour impacts the livelihood of thousands of distributors who have built a legitimate direct sales business by putting in years of hard work and have done so by abiding by the regulations of the company. This week’s termination includes cases of misrepresentation of the business or products, and misuse of the QNET brand.”
QNET is a global direct selling business that uses the power of e-commerce to provide customers around the world access to unique high-quality products and service, while giving them the opportunity to build a sales business by promoting these products. Since 1998, QNET has built a global community of distributors spread across Middle East, Africa, Central Asia and Europe and has helped develop micro-entrepreneurs in many emerging economies.
“We are committed to supporting our distributors build a business for the long term. When a small group of people ignore our Zero Tolerance Policy, it not only damages QNET’s brand equity built over 20 years but also impacts the reputation of the direct selling industry that has helped millions of people become entrepreneurs over the last few decades”
In addition to the stringent measures QNET has put in place to weed out the bad actors, the Company will, in the coming weeks, introduce a series of changes into its registration and business activation process to ensure each new person signing up as a customer or distributor is fully aware of what they are purchasing from QNET and understand the nature of the direct sales business offered by the company.
Ms. Caluza said that compliance mechanism has been strengthened.
“We have added resources to our compliance department and also revamped all processes to ensure all complaints received about infractions and violations to QNET’s policies are thoroughly investigated.”
“We urge our customers and the public to promptly bring to our notice any overselling or misrepresentation of our business. These will be investigated and dealt with, no matter how minor.”
The public is encouraged to write into [email protected] to alert the company of any misuse of its name to promote unethical or illegal activities.
QNET is one of Asia’s leading direct selling companies offering a wide range of health, wellness and lifestyle products that enable people to lead better lives. For 20 years, QNET’s grass-roots business model fueled by the power of e-commerce has helped empower millions of entrepreneurs in more than 100 countries worldwide.
QNET is headquartered in Hong Kong and has a presence in more than 25 countries around the world through subsidiaries, branch offices, agency partnerships, and franchisees. QNET is a member of the Direct Selling Associations of Malaysia, Singapore, the Philippines, Indonesia, and UAE, as well as the Hong Kong Health Food Association and the Health Supplements Industry Association of Singapore among others.
QNET is also active in sports sponsorships around the world. Some of the more prominent partnerships include being the Direct Selling Partner of Manchester City Football Club and the African Club League Championships of the Confederation of African Football (CAF). For more information, please visit QNET’s website at www.qnet.net
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